Loudoun Mutual will never contact you directly via phone call to pay your bill. If your bill is overdue, we send a notice via USPS mail (or an email if you have paperless settings turned on). The notice lets you know your policy will be cancelled if payment is not received by a specified date.
Criminals are becoming more sophisticated and aggressive in their attempts to trick you into paying them or giving out personal information. Be especially wary of anyone stressing the urgency of the matter and demanding immediate payment. Do not give out your bank account number, credit/debit card number, or personal information to someone who calls you claiming to be an employee of Loudoun Mutual. To make a payment call us directly at (800) 752-3458 or call your agent.
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Contact Us: Loudoun Mutual Is Always Nearby
In most cases, your authorized Loudoun Mutual independent agent can meet your insurance needs. When you need to contact us directly, we're here to serve you. Because Loudoun Mutual is a local company serving Virginians, we're never far away.
Hours of Operation: 8:30 AM-4:30 PM (Monday-Friday)
Billing Mail/Payments
PO Box 645804
Pittsburgh, PA 15264-5256
General Mail/Correspondence
PO Box 58
Waterford, VA 20197
Telephone: (540) 882-3232
Toll Free: (800) 752-3458
Fax: (540) 882-4785
Questions & General Information
Claims
[email protected]
Claims Fax: (540) 301-2153